Contact China Airlines Customer Service
China Airlines Phone Numbers and Emails
Toll-Free Number:
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(800) 227-5118
British Columbia Locations:
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+1 604 242 116810451 Shellbridge Way, Suite 240, Richmond, B.C. V6X 2W8
California Locations:
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(310) 646-429311201 Aviation Blvd Los Angeles, CA, United States, 90045
Georgia Locations:
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(404) 266-28263475 Lenox Rd NE # 620, Atlanta, GA 30326
China Airlines Email:
Contact Information
China Airlines Website:
China Airlines Help Center:
Corporate Office Address:
Other Info (opening hours):
China Airlines Customer Relations Department
Taiwan:
Q2F, No.1, Hangzhan S. Rd., Dayuan Township, Taoyuan County
USA and Canada:
China Airlines CSS department
200 N. Continental Blvd. EL Segundo, CA 90245, U.S.A.
Fax:
Summary of China Airlines Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call China Airlines?
Request for Information Question:
- “Have questions about my flight”
- “Request milk for my over 2 years childs”
- “Check my reservation/booking”
Return/ Replace Question:
- “I want to change my routine”
- “Flight change”
- “Change flight”
Activation/ Cancellation Question:
- “My flight is canceled”
- “To cancel a flight”
Product/ Service Question:
- “Cannot access online wifi complimentary code and cannot check in online”
- “Cannot find ticket for code 36TF7R”
Refund Question:
- “Refund”
Account Question:
- “Saya lupa Nomor membership”
Shipping and Delivery Question:
- “Lost item”
Staff Question:
- “Other airlines staff listing”
Cards Question:
- “I need to ask where we can get a etravel card”
Other Question:
- “Luggage weight and prices”
- “Seats selections”
- “I am handicap person needs to change seat”
About
China Airlines is the largest airline in Taiwan and the flag carrier of the Republic of China. Even though being not directly state-owned, the airline is owned by China Airlines Group, which is owned by the China Aviation Development Foundation, which is in its turn owned by the Republic of China government. The airline is based in Taiwan Taoyuan International Airport. China Airlines carries passengers to destinations in Asia, Europe, North America and Oceania. China Airlines has a strong presence in the Southeast Asia, East Asia, and Northeast Asia. For November 30, 2012, the company serves 112 destinations in 28 countries and regions. The company was founded in December 16, 1959.
China Airlines is ranked 45 out of 512 in Airlines and Air Transport category
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